Refund policy

Return & Refund Policy

We want you to love what you ordered. If you're not completely satisfied, here's how we can help.

Returns We accept return requests within 30 days of delivery. To be eligible, items must be unused and in their original packaging. To start a return, please contact us with your order number and reason for return.

Refunds Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are processed within 5–7 business days back to your original payment method.

Damaged or Incorrect Items If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo and we'll make it right immediately.

Non-Returnable Items For hygiene reasons, opened skincare and personal care products cannot be returned unless faulty.